Privacy Policy

Privacy

This privacy statement (“Privacy Statement”), is prepared pursuant to the Personal Data Protection Act 2010, Malaysia (“PDPA”), describes how MoneySave collects, uses, shares and stores personal information about you. This includes both personal information from which you can be easily and instantly identified and personal information from which you can be identified when used in combination with any other information. We collectively refer to this as your “Personal Information”.

By submitting Personal Information to MoneySave, you acknowledge and understand that it may be processed as set out in this Privacy Statement.

If you are an Issuer or prospective Issuer, this Privacy Statement is supplementary to and does not replace any terms in your Facility Agreement about how we or the Investor will collect and use your Personal Information. Where there is a conflict, the relevant terms in your Facility agreement will prevail.

Collection of Personal Data

We may collect and process the following Personal Information about you:

Disclosing personal information

We may disclose any Personal Information we obtain under this Privacy Statement, for the purposes set out in this Privacy Statement, but not limited to the below, to:

  1. any of our affiliates and business partners if it is deemed necessary for the performance of a contract you have entered into with us, for our legitimate interests or the legitimate interests of a third party;
  2. institutional or corporate Issuer on the Platform;
  3. any retailers from whom you purchase or propose to purchase goods and/or services using point of sale finance provided by us;
  4. our payment processors and suppliers and any third parties who process transactions submitted by us;
  5. any external providers of services and benefits associated with your MoneySave Account;
  6. collection agencies and lawyers for the purpose of collecting debts on your MoneySave Account;
  7. law enforcement, crime prevention and taxation authorities;
  8. any party approved by you;
  9. anyone to whom we may transfer our contractual rights;
  10. any other person under an order of the Court; and
  11. any other person or party set out elsewhere in this Privacy Statement.

If you are a prospective Issuer and we are unable to approve your financing application, we may offer you the opportunity to be referred to a partner financing broker / financial institutions / other RMOs . Where this is the case, we will only pass your Personal Information over if you agree to us doing this at that time.

Requesting Financing and Investing via the MoneySave’s Platform is fully anonymous. We will not share Personal Information between Issuer and Investor, unless both parties or any party consents to the disclosure of their Personal Information.

If you have been referred to us from a credit broker, an intermediary, a retailer or supplier from whom you purchase or propose to purchase goods and/or services, an Issuer, or another peer-to-peer lending platform, or any other parties referring you to us, we may disclose Personal Information we obtain under this Privacy Statement to them if it is deemed necessary for our legitimate interests or their legitimate interests, for example, to calculate appropriate referral fees and commissions (if applicable).

Purpose of Collecting Your Personal Data

We may use Personal Information about you (obtained by us as set out in this Privacy Statement), either on its own or aggregated or combined with other Personal Information, for any of the following purposes:

Credit Rating Agencies

We will exchange your Personal Information (provided to us as set out in this Privacy Statement) with credit rating agencies and fraud prevention agencies. We may also exchange your Personal Information which you have not provided us with credit rating agencies and fraud prevention agencies. This is not limited to such agencies based in the Malaysia and includes such agencies overseas.

Fraud Prevention Agencies, if any

N/A

Security

We use advanced technology, secure third-party suppliers and well-defined employee practices to help ensure that your Personal Information is processed promptly, accurately, completely and securely. The processing of your Personal Information will be performed by manual and automated means. In order to maintain the effectiveness and security of these systems, policies and procedures, we may also from time to time process your Personal Information for internal testing purposes.

You do however acknowledge that the transmission of Personal Information via the internet is not completely secure. Although we will do our best to protect your Personal Information as set out above, we cannot completely guarantee the security of your Personal Information transmitted to our Website. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.

Retention of Personal Information

We keep Personal Information obtained about you as set out in this Privacy Statement for up to seven years after you close your MoneySave Account, in order to prevent fraud or other financial crime.

Right to Access and Amend/Correct Personal Data

We are committed to ensure that the Personal Data that we hold is accurate, complete, not misleading and up-to-date.

If you would like to review, change or delete the details you have supplied us with, you may, request to access, amend or make any correction to your Personal Data by submitting a request in writing to us to:

  1. Telephone
    Our Customer Service team is available Monday to Friday from 9.00 am – 5.30 pm at 03-2712 3233.
  2. Email
    You can email to our Customer Service team anytime at support@moneysave.com.my
  3. Portal
    You may fill up the ‘contact us’ form in website

Changes to this Privacy Statement

We may change any provision of this Privacy Statement at any time without your permission. We may inform you in advance of any such changes or notify you immediately thereafter.

We may do this by posting a new version on our Website, by sending you a notification message within your MoneySave Account or by emailing you.